January 20, 2023
Broadcast Pix™ support services are trusted worldwide to keep live productions running smoothly. With a knowledgeable team of technicians available by phone or email to address client needs and ensure users get the most out of their live production system purchase.
“In the fast-paced environment of live production, we understand that things sometimes go wrong,” said Scott MacDonald, Technical Support Manager of Broadcast Pix. “The top priority of the Broadcast Pix technical support team is to ensure that our client’s programs run smoothly. Whether a remote log-in, an advanced part replacement, or a quick phone call – there is no second take in live production.”
“Magnificent assistance and advice are always provided by Broadcast Pix at crucial moments when it really does matter,” said Alex Shrank, Systems Architect of VSC Design Ltd. “Broadcast Pix support is ‘Top of the Game.’”
With a comprehensive first-year warranty and annual support contracts, any Broadcast Pix system, no matter the age can be kept in top condition and production ready. Broadcast Pix support services include comprehensive coverage such as advanced hardware replacement, low-cost replacement rental, remote log-in, telephone, and email support, as well as system upgrades.
Broadcast Pix’s policy is to never leave any customer behind by providing competitive upgrades, crossgrades, and trade-in programs. To learn more, visit www.broadcastpix.com.
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