Paywizard study shows US TV operators failing to make most of subscriber data to engage customers

Interviews with Broadcasters, pay-TV operators, Telcos and streaming services in US reveal better customer experience is a major strategic priority Majority agree that analytics are vital to understanding subscribers and ensuring a positive customer experience, but are still at beginning of analytics journey All c-level executives interviewed said they plan to increase use of […]
Paywizard builds next generation subscriber intelligence platform on Microsoft Azure AI platform

Paywizard builds next generation subscriber intelligence platform on Microsoft Azure AI platform Cloud-based AI platform positions pay-TV customer specialist to offer cutting-edge analytics that help clients stem churn, boost revenues and grow customer base London, 14, September, 2018 – Paywizard, the pay-TV subscription, billing, customer relationship management (CRM) and insight specialist, today announced that […]