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Job Opening: Visual Information Specialist


Position: Visual Information Specialist
Company: Department of Health And Human Services
Location: Silver Spring MD US


    • Summary
      This position is located in the Department of Health and Human Services, Food and Drug Administration, Office of Medical Products and Tobacco, Center for Drug Evaluation and Research, Office of Communication, Division of Online Communication, located in Silver Spring, Maryland.

      Become a part of the Department that touches the lives of every American! At the Department of Health and Human Services (HHS) you can give back to your community, state, and country by making a difference in the lives of Americans everywhere. It is the principal agency for protecting the health of citizens. Join HHS and help to make our world healthier, safer, and better for all Americans.

      This vacancy is also being announced concurrently with vacancy announcement
      under merit promotion procedures. Please review that announcement to see if you are eligible for consideration under merit promotion procedures. Applicants must apply separately for each announcement in order to be considered under both options.

      Additional selections may be made within the same geographical area FDA-wide.

      As a Visual Information Specialist, you will have the following responsibilities:

    • Provides support for the development and production of digital design elements and multimedia information materials for program website and other visual products.
    • Works with staff to conceptualize and design graphics that convey agency communications messages and signature looks for print, video and electronic publications.
    • Stay abreast of current graphical tools, techniques, trends in multi-media, animation and graphics.
    • Travel Required
      Not required

      Supervisory status

      Promotion Potential

      Who May Apply
      This job is open to…
      All U.S. Citizens
      Questions? This job is open to 1 group.

  • Job family (Series)
    1084 Visual Information

  • Requirements
    Conditions of Employment

    • U.S. Citizenship is required for federal employment.
    • Only experience gained by the announcement closing date will be considered.
    • A 1-year probationary period may be required for some positions.
    • Selective Service registration is required for certain males based on DOB.
    • A background check to determine suitability for Federal employment.

    Additional Conditions of Employment:

    • Security and Background Requirements:
      Appointment will be subject to the applicant’s successful completion of a background security investigation. Failure to successfully meet these requirements may be grounds for appropriate personnel action. If hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection or appropriate disciplinary action.
    • E-Verify:
      If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS “E-Verify” System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.
    • Direct Deposit:
      All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
    • Pre-employment physical required:
    • Drug testing required:
    • License required:
    • Mobility agreement required:
    • Immunization required:
    • Bargaining Unit Position:
    • Incentives may be authorized;
      however, this is contingent upon funds availability. If authorized, certain incentives will require you to sign a service agreement to remain in the Federal government for a period of up to 3 years. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.

    All qualification requirements must be met by 11:59 pm (Eastern Time) on

    In order to qualify for Visual Information Specialist, 1084, at GS

    11/12, you must meet the following:

    GS-11: Have at least one year of specialized experience, equivalent to at least the GS-9 level in the Federal service, which includes:
    interviewing clients to gather project needs for the creation of visual products; advising staff on the use of visual means most appropriate to communicate information to public audiences; planning technical details for the production of visual products for a unified campaign aimed to disseminate information and foster public understanding of public health topics; and developing educational and instructional programs and materials.


    I have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in commercial art, fine arts, art history, industrial design, architecture, drafting, interior design, photography, visual communication, or other fields related to the position.


    Combining Education and Experience

    GS-12: Have at least one year of specialized experience, equivalent to at least the GS-11 level in the Federal service, which includes:
    assessing the user’s needs and designs graphical contents to meet the needs; developing multimedia materials and helps monitor, evaluate and apply feedback to increase use and effectiveness; planning technical details for the production of visual products for a unified campaign aimed to disseminate information and foster public understanding of public health topics; and developing educational and instructional programs and materials.

    If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program. For further information, click on
    foreign education

    Additional information

    • If you are serving, or have served in the last 5 years (from 01/09/2018) as an Executive Branch political, Schedule C, or Non-career SES appointee, HHS/FDA may be required to obtain approval by the Office of Personnel Management (OPM) prior to beginning employment.
      You can find out if you have held one of these appointment types by looking at your Standard Form 50s in your Electronic Official Personnel Folder (eOPF), in Section 5 where the legal authorities are listed. If you have served or are currently serving, you must provide a copy of your SF-50, Notification of Personnel Action, documenting this appointment. In addition, you will be required to respond to the question in the assessment and certify your responses to the questionnaire.
      Political Appointee FAQ – OPM
    • Veteran’s Preference:
      If you plan to apply for any time of Veterans Preference, please pay careful attention to the “Required Documents” section for more information about what to provide in your application.
      USAJOBS Veterans Site
    • Selective Service Registration:
      Males born after December 31, 1959 must be registered or exempt from Selective Service. You can learn more by visiting the
      Selective Service Registration
    • Schedule A:
      If you plan to apply under Schedule A based on a disability, please pay careful attention to the “Required Documents” section for more information about what to provide in your application.
      Disability Employment
    • Inter-agency and Career Transition Assistance Programs:
      If you are a displaced Federal employee and plan to apply under CTAP or ICTAP, please pay careful attention to the “Required Documents” section for more information about what to provide in your application.
      Workforce Restructuring

    How You Will Be Evaluated
    You will be evaluated for this job based on how well you meet the qualifications above.

    Once the job opportunity announcement closes (at 11:59 pm ET on 01/09/2018), a review of your resume and supporting documentation will be conducted, the information will be compared against your responses to the assessment questionnaire to determine your eligibility for Federal employment, and then whether or not you are qualified for this particular position.

    If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your responses when compared to your background information, you may be deemed ineligible or your score may be adjusted to more accurately reflect your skills and abilities.

    Please follow all instructions carefully. Errors or omissions may affect your eligibility.

    Basis of Rating:
    Category rating procedures will be used to rate and rank candidates. The category assignment is a measure of the degree in which your background matches the competencies required for this position. Qualified candidates will be assigned to one of the following quality categories:
    Best Qualified, Well Qualified, or Qualified.

    The Category Rating Process does not add veteran’s preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).

    Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics). You do not have to respond to the KSA’s separately, but your resume should contain sufficient information to demonstrate possession of the Competencies/KSA’s.

  • Visual Design
  • Program Management
  • Graphic Design Technology
  • Background checks and security clearance
    Security clearance
    Q – Nonsensitive

  • Required Documents
    Required Documents
    The following documents are
    for this vacancy:

    • Cover Letter
    • DD-214
    • VA Letter
    • Resume
    • SF-15
    • Transcript

    “Accepted” means that you will have the opportunity to submit these documents, if they are applicable to you. Such documents include Veteran Preference or other special eligibility documentation, transcripts, or other optional documentation that helps us determine your eligibility. The above list of documents may not apply to all applicants.

    The following documents are
    for this vacancy:

    • Resume

    “Required” indicates that the above documents are required to determine your qualification for this vacancy. These documents are collected from ALL applicants and failing to provide any of these documents may result in your application being deemed incomplete or not qualified. Pay close attention to the list above to ensure you are providing all of the documentation we need to consider your application.


    • Veterans:
      veteran eligibility documentation
      (DD-214 Member #4 Copy, VA Letter, Standard Form (SF) 15 as applicable). Please note: If you are a veteran who has not yet been discharged, you may provide a statement of intent to discharge from your agency to receive Veterans Preference under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011.
    • Persons with Disabilities
      : Individuals with intellectual disabilities, severe physical disabilities, or psychiatric disabilities may apply for appointment through the Schedule A hiring authority.
      Certified verification of a disability
      from a licensed medical professional; a licensed vocational rehabilitation specialist; or any Federal, state, or District of Columbia agency or U.S. territory that issues or provides disability benefits will be required.
    • Displaced Federal employees who qualify for CTAP/ICTAP:
      If you are a former Federal employee who was displaced due to a Reduction-in-Force (RIF) or surplused by some other means, please submit a copy of the separation letter or RIF notice from your agency. To be selected under I/CTAP, you must still be found well-qualified for this position. Please see the
      OPM Guide to Career Transition
      for more information.

    If you are relying on your education to meet qualification requirements:
    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
    schools accredited by accrediting institutions recognized by the U.S. Department of Education

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits
    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    • Benefits for federal employees
    • Healthcare insurance
    • Pay and leave

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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